ORC
"Listening for Growth"
Mastering the Art of Listening: A Key to Workplace Harmony and Employee Growth
At ORC, we understand the transformative power of active listening in the workplace. Our listening workshop is designed to cultivate a culture of empathy, enhance communication, and improve teamwork and leadership within organizations. Listening is a foundational skill that impacts decision-making, conflict resolution, and employee satisfaction, ultimately driving positive work outcomes.
Why does listening matter?
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Increased Employee Engagement and Satisfaction: When employees feel heard, their job satisfaction and engagement levels rise, contributing to a more positive workplace environment.
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Enhanced Team Collaboration: Effective listening fosters mutual respect among team members, leading to more cohesive and productive teamwork.
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Improved Leadership: Leaders who listen effectively are better equipped to motivate their teams, understand employee needs, and navigate challenges.
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Effective Conflict Resolution: Listening is crucial in understanding different perspectives and resolving workplace conflicts constructively.
Workshop Objectives
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Understand the fundamentals of active listening and its importance in the workplace.
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Identify common barriers to effective listening and strategies to overcome them.
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Develop practical listening skills that can be applied in various work situations.
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Learn how to give and receive feedback constructively through active listening.
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Enhance empathy to improve interpersonal relationships at work.
Workshop structure
1 / Introduction to active listening
Overview of listening as a critical communication skill, its impact on work relationships, and organizational success.
2 / Barriers to active listening
Exploration of common obstacles to effective listening (e.g., distractions, biases) and exercises to recognize and mitigate these barriers.
3 / Listening techniques
​Hands-on training on various listening techniques, including active listening, empathetic listening, and reflective listening.
4 / Practical applications
Role-playing and scenarios where participants practice listening skills in contexts such as team meetings, feedback sessions, and conflict resolution.
5 / Feedback and listening
Techniques for using listening skills to give and receive feedback more effectively, fostering a culture of open communication.
6 / Developing a listening plan
Participants create a personal action plan to integrate improved listening skills into their daily work routine.
Target
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Employees*
Location
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In our premises in Munich (for individuals or groups)
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In your premises (for companies)
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Online (for individuals and companies)
Duration
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1 Day
Cost
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270 EUR per person
*Max 15 employees per session.